One of our Japanese guest's wrote inside the TripAdvisor.Jp. We taking the liberty to (unofficial) translate this text for your reference:
“We were satisfied” Some hotels say they have Japanese staff but we actually never saw their face during our stay however, at this hotel we could see Japanese staff everyday, which made us very happy.
All the staff were friendly and we felt very confortable during our stay. Benefits from the hotel such as massage and hi-tea was very nice too.
Only one thing disappointed us, which was that they were kind of late to serve hi-tea and dinner even the restaurant wasn’t so packed but it was ok, and was acceptable.
They had a souvenir shop in the resort, but it didn’t have anything like bottles of water, so we had to take a walk 5min to 10min from the resort to the shop outside. (But the hotel provided 1 bottle of water for each person everyday). It was dark at night so after the tour we could go by tour car.
There was one famous shop for aroma goods near the resort. (But we had to cross the road) It was good, only 15min from the Airport. (Other hotels were also not too far from the Airport) There were many aroma pots in the resot and we were very happy with the fragrance of lemonglass because we love aroma!
Original text!
よく「日本人スタッフ常駐」と言いながら、ホテル滞在中に一度もお見掛けしないホテルもあるのですが、こちらでは毎日どこかで日本人スタッフの方とお会いする事ができました。
ホテルの全従業員の感じがよく、とても居心地が良かったです。
ホテルからのおもてなしのアロママッサージ、ハイティーも、満足です。いい記念になりました。 夕飯もハイティーも同じレストランだったのですが、混んでいない割には少々時間がかかりましたが、スローフード??な感じで許容範囲です。
お土産店はありましたが、お水などを買うコンビニのようなお店がないため、ホテルから徒歩5~10分以内のところにある食品雑貨店まで行く必要があります。
(お水は1日1本もらえますが。)夜は暗いため、オプショナルに参加して戻る途中に寄ってもらいました。 アロマグッズで有名なお店もホテルの近くにありました。
(ただし道路を横断する必要あり。) 空港から15分程度なのもよかったです。(他のホテルも空港から近いけど。) またアロマポットがところどころに置いてあり、レモングラス(?)の香りが漂っていました。
アロマが好きなので嬉しかったです! More details click HERE!